Privacy Policy

1. Who We Are

AsiaRaw is a B2B wholesale supplier of botanical raw materials, operating from Bangkok, Thailand. This policy explains how we handle personal data submitted via our website (asiaraw.com).

2. Information We Collect

We collect information you voluntarily provide when submitting a contact or inquiry form, including:

• Company name and contact name
• Business email address
• Country
• Products of interest and inquiry details

We also collect anonymised analytics data via Google Analytics 4 (page views, device type, country) to understand site usage. No personally identifiable data is sent to Google Analytics.

3. How We Use Your Information

Information submitted through forms is used solely to respond to your inquiry, provide quotations, and fulfil sample or order requests. We do not sell or share your data with third parties except where required to process your order (e.g. logistics providers).

4. Data Retention

Inquiry data is retained for up to 3 years for business correspondence purposes, then deleted. You may request deletion at any time by emailing [email protected].

5. Cookies

We use a single analytics cookie (Google Analytics 4) to measure traffic. No advertising or tracking cookies are used. You may block cookies in your browser settings.

6. Contact

For privacy-related questions, email us at [email protected].